Recovery Intern

About World Vision

World Vision is a Christian humanitarian organization dedicated to improving the lives of vulnerable children, families, and communities worldwide by tackling poverty and its root causes through development, advocacy, and emergency relief efforts.

About the Role

The Internship Academy Programme is a structured talent development initiative designed to equip high-potential graduates with practical banking experience, professional skills, and industry knowledge. Interns will be attached to selected branches and will work closely with experienced branch leaders and business teams to gain hands-on exposure in debt recovery. This specific role focuses on following up on overdue customer accounts, supporting collection and recovery activities, conducting customer visits and repayment negotiations, and assisting in monitoring portfolio quality and reducing delinquency.

Responsibilities

• Follow up on overdue customer accounts

• Support collection and recovery activities

• Conduct customer visits and repayment negotiations

• Maintain accurate recovery records and reports

• Assist in monitoring portfolio quality and reducing delinquency

Requirements

• Diploma or Bachelor’s Degree in Banking, Finance, Business Administration, Economics, Accounting, Marketing, or any related field from a recognized institution

• Good communication and interpersonal skills

• Self-motivated

• Eager to learn

• Able to work in a team environment

• Demonstrate integrity

• Professionalism

• Positive attitude

• Strong organizational and time management skills

• Attention to detail and structured documentation ability

• Effective written and verbal communication skills

• High integrity and professional conduct

• Ability to work collaboratively cross-functional teams

• Willingness to learn and adapt in a dynamic, fast-paced environment