Senior Specialist WAN and LAN

Reporting Line

MANAGER WAN & LAN

Location

Tanzania Head Office

Department

DEPARTMENT OF ICT

Job Purpose

Manage WAN & LAN and overall Bank network operations to ensure they function efficiently. Tasks such as collecting network performance data, monitoring network security, troubleshooting issues, anticipating problems and performing routine maintenance.

Principle Responsibilities

• Manage critical and high impact network incidents.

• Perform analysis of network infrastructure and contribute towards design, integration and enhancements.

• Work with cross-functional teams to identify risks and issues, create plans to mitigate and resolve them.

• Act as technical liaison with vendors to resolve issues within prescribed SLAs.

• Participate in IT infrastructure projects and perform other duties as assigned.

• Ensure proper case handling and provide coaching and training as necessary.

• Develop documentation and knowledge base for issues and remediation steps for Tier 1&2 support teams.

• Demonstrate excellent problem-solving skills, strong conceptual and analytical skills along with ability to work as an effective team member.

• Remains highly informed on industry best practices applicable to the responsibilities of this position

• To troubleshoot, and resolve WAN performance, connectivity, and related network problems

• To design, analyze and implement WAN equipment and design a cost-effective system configuration that meets the users’ requirements.

• Working with multiple communication and network vendors to design the infrastructure at our new building or Branches.

• Conduct research and propose appropriate recommendations on network products, services, protocols, and standards in support of network service continuous improvements.

• Working with multiple communication and network vendors to design and improve the network infrastructure of the Bank particularly in LAN & WAN connectivity

• Create technical documentations for Network Infrastructure solutions and maintenance of network inventories in both WAN & LAN deployed solutions

• Configure routing and switching equipment including for LAN and WAN services

• Work with project office/delivery teams to plan, design and deploy network solutions to accommodate Bank’s services

• Deploy and support operations of WAN, LAN, Wireless Network including routers, switches, access points, firewalls, load balancers, P2P links, VPNs, etc.

• To facilitate the purchase, and tracking of IT equipment, software, and licenses.

• To maintain and optimize the health and efficiency of end-user systems.

Qualifications Required

• Bachelor’s degree in computer systems technology or a related field is required.

• At least 5 years of experience in network and Infrastructure preferable in Banking environment.

• Essential certifications: CompTIA Network+ Certification, Cisco CCNA Certification, Cisco CCNP Certification, Certified WAN professional (CWP).

• Knowledge in router, Firewalls, Switches configuration & troubleshooting.

• Knowledge in analyzing, testing, and evaluating networks to make sure that they run properly and that they have the resources necessary for smooth functioning.

• Knowledge in network security including architecture and configuration of Cisco routers, firewalls, and a wide range of security products.

• Demonstrates strong interpersonal, written, and oral communication skills, along with excellent customer service capabilities for effective stakeholder engagement.

• Possesses solid expertise in routing and switching, network security, compliance, and technical interactions with vendors, contractors, and other stakeholders.

• Applies strong analytical skills to troubleshoot, manage network performance, and ensure efficient and secure operations.

CRDB Commitment

CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.

It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.

Only Shortlisted Candidates will be Contacted.

Deadline

2026-07-08

Employment Terms

PERMANENT