Responsible for recruiting and supporting creditworthy clients, marketing microfinance loan products, processing loan applications, managing repayments, supporting branch business growth, and delivering quality customer service in Arusha.
Responsibilities
- Market VFT-MFB loan products and services and identify potential clients
- Screen and recruit creditworthy borrowers
- Train clients on credit policies and procedures
- Conduct business visits, cash flow analysis, credit investigations, and background investigations
- Open and maintain complete client files
- Assist clients with loan application forms and documentation
- Facilitate required cash security savings and collateral requirements
- Complete loan checklists, assessment forms, and recommendation forms
- Present loan applications to the Branch Credit Committee
- Monitor loan repayment schedules and follow up on delinquent loans
- Plan promotional activities and achieve monthly business targets
- Review legal documents and security files for approved loans
- Maintain good client relationships and provide quality customer service
- Address client complaints and customer-care issues
- Submit daily and weekly reports
- Report unethical behaviour and implement audit recommendations
- Uphold workplace safety, organisational values, and Christian values
- Participate in devotions and staff social-welfare activities
Requirements
- Client recruitment and relationship management skills
- Marketing and customer service skills
- Loan application processing knowledge
- Credit investigation and cash flow analysis skills
- Loan repayment monitoring and collections skills
- Business development and target achievement ability
- Report writing and information-flow skills
- Ability to uphold Christian values and safeguarding standards
- Ability to work with local clients and community leaders
Application Instructions
- Applications are accepted from local applicants only.
- Job Requisition ID: JR53790.
