Provide technical expertise and consultation to customers regarding networking, cybersecurity, infrastructure, cloud, and ICT solutions
Conduct customer requirement-gathering sessions, site surveys, and technical assessments
Deliver product demonstrations and presentations
Support the sales team throughout the sales cycle by addressing technical inquiries and concerns
Recommend appropriate technologies and solutions that align with clients’ business needs
Lead the preparation and submission of technical proposals, tenders, requests for proposals (RFPs), requests for quotations (RFQs), and bid responses
Develop comprehensive solution documents, including technical architecture, scope of work, implementation methodologies, and pricing support
Review tender requirements and ensure compliance with customer specifications and vendor standards
Build and maintain strong relationships with technology vendors, distributors, and strategic partners
Coordinate vendor quotations, certifications, technical support, and solution updates
Represent the organization in vendor meetings, training sessions, and partner engagements
Identify potential business opportunities through market intelligence, customer engagements, and industry trends
Support pipeline development by qualifying technical opportunities and identifying customer requirements
Track solution opportunities and provide technical insights for business growth strategies
Assist management in achieving sales targets and revenue objectives through technical sales support
Design scalable, secure, and cost-effective network and ICT solutions based on customer requirements
Produce high-level and detailed solution architectures, network diagrams, bills of materials (BoMs), and implementation plans