Bobu Africa is seeking an Operations Officer in Arusha to oversee and coordinate travel operations, sales, reservations, travel logistics, and customer support for Tanzania safari and tourism products.
Responsibilities
- Oversee all travel operations in Tanzania, including reservations, sales, travel coordination, and customer support
- Collaborate effectively with team members in Kenya
- Manage day-to-day operations, sales, reservations, and travel packages, including booking arrangements, transportation, accommodation, and activities
- Assist in building and developing a strong operations team in Tanzania
- Build and maintain strong professional relationships with suppliers, including airlines, hotels, tour operators, and local partners
Requirements
- Bachelor's degree in Tourism, Hospitality, or a related field
- 1-3 years of experience in safari tour operations or reservations
- Strong knowledge of Tanzania safari operations, travel coordination, and reservations
- Proficiency in MS Office, reservation tools, and data handling
- Excellent communication, coordination, and problem-solving skills
- Detail-oriented with a proactive approach to learning and supporting operations
- Passion for travel, customer experience, and promoting Tanzania's tourism products
- Travel operations coordination
- Safari tour operations and reservations
- Knowledge of Tanzania tourism products and safari logistics
- Microsoft Office proficiency
- Reservation tools and data handling
- Communication and coordination
- Problem-solving
- Customer support
- Supplier and partner relationship management
- Attention to detail and proactive learning
Document Requirements
Application Instructions
- Interested candidates should send their updated CV.
