Outlet Manager

Full-timeOnsiteNegotiableCloses Nov 1

Official job description

We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service. As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals.

Responsibilities

Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
Conduct regular training sessions with the assigned team in line with the departmental SOP is
Evaluate the performance of the assigned team and initiate internal development and promotions
Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
Handle the welcome and seating of arriving guests with the assistance of the Hostess
Maintain a professional and friendly relationship with the outlet patrons
Establish and update the outlet’s database of regular guests
Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
Be actively involved in the outlets promotional activities

Requirements

Solid food & beverage background
Passion for quality and excellence
Outgoing
Creative
Eager to share desire to achieve highest quality service standards with guests and team members
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Hospitality Management education

Required skills & tools

Food & beverage backgroundOutgoingCreativeUnderstanding Hotel OperationsEffective CommunicationPlanning for BusinessSupervising PeopleUnderstanding Differences

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About the Employer

Johari Rotana

Accommodation Services

Boasting a restaurant, bar and views of pool, Johari Rotana is situated in Dar es Salaam, 200 metres from Zanzibar ferry. This 5-star hotel offers room service and a kids' club. The hotel features an outdoor swimming pool, fitness centre, evening entertainment and a 24-hour front desk. All rooms are fitted with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a bidet, a hairdryer and a desk. With a private bathroom fitted with a shower and free toiletries, rooms at the hotel also feature a river view. Guest rooms have a wardrobe.

HeadquartersDar es Salaam, Tanzania