Senior Specialist; Operational Risk MIS & Data Analytics

The Senior Specialist; Operational Risk MIS & Data Analytics is responsible for supporting the implementation and execution of the Bank’s Operational Risk Management Framework through the identification, assessment, monitoring, analysis, and reporting of operational risks.

Responsibilities

• Support business units in creating, maintaining, and improving Risk Registers.
• Facilitate the identification, setup, and calibration of Key Risk Indicators (KRIs).
• Analyze and validate reported KRI results and ensure identified control improvements are reflected in business risk registers.
• Analyze, reconcile, and validate operational loss data.
• Monitor remedial action plans and validate their closure to help prevent recurrence of risk events.
• Coordinate and track remedial actions arising from RCSAs, risk events, KRIs, and other reviews.
• Support implementation of the Operational Risk Management Framework, policies, and related initiatives.
• Escalate significant operational risk issues to the Head of Operational Risk.
• Support compliance with the risk management framework for identifying, assessing, controlling, monitoring, and reporting operational risks.
• Support the identification and assessment of sustainability and climate-related financial risks.
• Contribute to the integration of ESG risk factors into operational risk assessments, Risk Registers, and RCSAs.
• Monitor and analyze climate-related operational loss events and contribute to mitigation strategies.
• Aggregate, analyze, and interpret operational risk data, including RCSA results, KRIs, risk events, issues, and loss data.
• Develop and maintain dashboards and automated management information reports for management, Board-level, and risk governance stakeholders.
• Perform trend and root-cause analysis to identify systemic risk issues and provide actionable insights.
• Support risk appetite monitoring by tracking key metrics and breaches.
• Track and report Environmental, Social and Governance operational risk indicators.
• Contribute to dashboards and reports related to climate-risk exposure and sustainability metrics.
• Advise business units on operational risk management best practices, including risk identification, assessment, and mitigation.
• Support the development of effective risk mitigation plans aligned with the Bank’s risk management strategy.
• Provide operational risk subject-matter expertise and support compliance with policies, procedures, and regulatory requirements.
• Conduct awareness and training sessions to strengthen operational risk culture across the organization.
• Support alignment with ESG and climate-risk regulatory expectations and industry best practices.
• Collaborate with ESG, Sustainability, Risk Policy, and other relevant teams to strengthen climate resilience and sustainable risk management.

Requirements

• Bachelor’s degree in Risk Management, Data Science, Actuarial Science, Statistics, Finance, Accounting, Economics, Information Systems, or a related discipline.
• At least 4 years of relevant experience in operational risk, internal audit, enterprise risk management, or risk data analysis within banking or financial services.
• In-depth understanding of operational risk principles, practices, and frameworks.
• Good understanding of banking processes, products, services, and their associated operational risks.
• Proficiency in risk assessment tools and techniques.
• Ability to extract, clean, analyze, and interpret operational risk data.
• Familiarity with regulatory requirements relating to operational risk management.
• Working knowledge of risk systems and tools.
• Understanding of internal control design, testing, and monitoring principles.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, Power BI, or other data visualization tools.
• Knowledge of SQL, Python, or other data analysis tools is an added advantage.
• Excellent report writing, presentation, and communication skills.
• Strong attention to detail and commitment to accuracy.
• Ability to collaborate with and influence cross-functional teams.
• Strong organizational skills and ability to manage multiple priorities.
• Solid understanding of ESG, RCSAs, KRIs, loss event reporting, governance, and assurance reviews.
• Proven experience in data analytics, risk reporting, and risk management systems.
• Experience preparing reports and dashboards for senior management and governance committees.
• Familiarity with risk management standards such as Basel II and Basel III.
• Master’s degree in Business Studies is an added advantage.
• Relevant risk certification(s) are an added advantage.