We are seeking a competent, professional, and customer-focused Receptionist to join SUA Investments Company Limited in Morogoro.
The successful candidate will serve as the first point of contact for visitors, clients, investors, staff, and other stakeholders while supporting the smooth day-to-day operation of the office.
Responsibilities
- Receive, welcome, and assist visitors and clients professionally.
- Manage the reception desk and ensure visitors are attended to promptly.
- Notify relevant staff when visitors arrive for appointments.
- Schedule and confirm appointments and meetings.
- Provide basic information about the company, its services, and office procedures.
- Maintain a clean, organised, and professional reception area.
- Support the Administration Officer with general administrative duties.
- Assist with organising meetings, workshops, and company events.
- Maintain appropriate confidentiality when handling company and visitor information.
- Monitor office access and report security or maintenance concerns.
- Perform other related duties assigned by the supervisor or management.
Requirements
- Certificate or Diploma in Front Office Operations, Secretarial Studies, Business Administration, Public Relations, Customer Service, or a related field.
- At least 2 years of relevant work experience as a Receptionist, Front Office Assistant, Customer Service Officer, or in a similar role.
- Proficiency in Microsoft Office applications.
- Good command of written and spoken English and Kiswahili.
- Strong customer service, communication, and interpersonal skills.
- Professional reception and telephone etiquette.
- Good organisational and time-management skills.
- Basic computer and record-keeping skills.
- Ability to handle multiple enquiries and tasks efficiently.
- Ability to remain professional and courteous under pressure.
- High level of integrity, confidentiality, reliability, and attention to detail.
- Ability to work independently and as part of a team.
