Trees for the Future is seeking a hands-on Senior Manager, Data Systems (remote, based in Tanzania) to manage, configure, implement, and continuously improve its Salesforce environment while translating operational needs into practical solutions across monitoring and evaluation, programs, carbon, fundraising, and other teams.
Responsibilities
- Administer, configure, maintain, and optimize TREES’ Salesforce environment, including objects, fields, automation, validation rules, reports, dashboards, permissions, and access controls
- Troubleshoot system issues, monitor system performance and data quality, and maintain accurate configuration documentation
- Gather requirements from MEL, Programs, Carbon, Fundraising, and other teams
- Translate operational needs into requirements, acceptance criteria, and practical Salesforce solutions
- Manage Salesforce enhancements from scoping through deployment
- Coordinate deliverables, timelines, dependencies, stakeholders, and external developers
- Track progress, resolve implementation questions, and communicate risks, delays, and outstanding actions
- Coordinate user acceptance testing, develop test cases, track issues, verify fixes, and obtain user sign-off
- Ensure changes are tested in sandbox environments and that approvals and documentation are complete before production deployment
- Document releases and communicate changes, user guidance, and known limitations
- Develop and maintain Salesforce reports and dashboards
- Support integrations and consistent data flows between Salesforce, TaroWorks, fundraising and communications tools, and business intelligence systems
- Investigate synchronization and data-flow issues and coordinate their resolution
- Support consistent data structures and business processes across Kenya, Tanzania, Uganda, and other TREES operations
- Maintain records of requirements, decisions, enhancements, dependencies, and outstanding issues
- Develop user guidance and training materials and support Salesforce superusers and key users
- Work with external developers and consultants to ensure maintainable solutions and escalate complex technical decisions appropriately
Requirements
- Strong Salesforce administration and functional expertise
- Ability to independently configure Salesforce objects, relationships, automation, security, reports, dashboards, and data structures
- Requirements gathering and business analysis skills
- Project and implementation management skills
- User acceptance testing, quality assurance, and release management skills
- Reporting and dashboard development skills
- Knowledge of Power BI, Tableau, or comparable analytics platforms
- Understanding of Salesforce integrations, APIs, SQL, Python, or related data tools
- Data governance and change management knowledge
- Strong written and verbal communication skills
- Strong organizational, analytical, and problem-solving abilities
- Attention to detail and demonstrated follow-through
- Ability to work with technical and non-technical stakeholders across multiple countries and time zones
- Ability to manage multiple concurrent priorities
- Salesforce administration
- Business analysis
- Power BI / Tableau
- SQL and Python
- Data governance
- Project management
Document Requirements
Application Instructions
- Submit a cover letter explaining why Trees for the Future’s work excites you and why the role is a fit, together with your resume.
- Both documents must be submitted as PDF files.
