Credit Control Executive – Risk Management

Yas Tanzania (part of AXIAN Group) is looking for a Credit Control Executive – Risk Management in Dar es Salaam to assess customer credit risk, monitor receivables and drive collections in line with the company's credit control policy.

Responsibilities

• Ensure accurate credit risk assessment for new and existing clients.
• Monitor key metrics such as days sales outstanding (DSO) and receivables ageing buckets.
• Monitor portfolio and bad debt exposure to ensure credit risk remains within approved credit limits.
• Drive collection activities, dunning and post-dunning processes as per the credit control policy.
• Prepare and share statements, dunning letters and termination letters with customers.
• Assist in resolving bill queries and offer clarifications to customers when needed.
• Identify and work on credit-related issues contributing to customer dissatisfaction, service suspension and customer churn.
• Support the development and improvement of credit control and risk management processes.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, Banking, Risk Management or a related field.
• 3–5 years' experience in Credit Control, Collections, Risk Management or Financial Operations.
• Strong knowledge of credit management principles, debt recovery processes and financial risk assessment.
• Professional certifications such as CPA, ACCA or equivalent are an added advantage.
• Excellent written and verbal communication skills.
• Credit Risk Assessment
• Negotiation & Influencing
• Integrity and Professional Ethics
• Teamwork and Collaboration
• Accountability and Ownership
• Communication

Application Instructions

• Interested candidates should apply online through the AXIAN Group careers portal (job reference req5762).
• Only shortlisted applicants will be contacted.