Develop sales, achieve sales targets, identify new business opportunities, manage customer relationships, and promote Eco Fasten’s pest control, hygiene, and commercial services in Dar es Salaam.
Responsibilities
- Visit prospective and existing customers to demonstrate the company’s services and products
- Communicate with customers, recommend appropriate solutions, and present quotations professionally
- Upsell and cross-sell services and identify additional business opportunities among existing customers
- Convert sales leads into business and close sales
- Meet agreed monthly sales targets and maintain a healthy sales pipeline
- Build and maintain professional customer relationships to improve retention
- Manage allocated customer accounts and monitor commercial performance
- Maintain complete customer records, including customer visits and complaints
- Liaise with service teams to ensure excellent customer service
- Undertake debt collection activities and ensure customers remain within agreed credit terms
- Participate in marketing activities and support tender teams with customer surveys and quotations
- Monitor customer needs, market trends, and competitor activities
- Advise management on market intelligence and identify opportunities to expand the customer base and service offerings
Requirements
- Bachelor’s degree in Business Administration, Marketing, or a related field
- At least one year of proven sales experience
- Sales development and business growth skills
- Customer relationship management and retention skills
- Debt collection and credit management skills
- Strong listening, communication, and negotiation skills
- Ability to identify and pursue new business opportunities
- Ability to meet sales targets and maintain a sales pipeline
- Market intelligence and competitor analysis skills
- Good technology skills and ability to use relevant digital tools
- Drive, energy, assertiveness, and passion for business development
Document Requirements
