Good Fund Microfinance Limited is seeking a customer-focused Assistant Loan Officer to support client recruitment, field surveys, borrower group formation, loan application processing, disbursement follow-up, and repayment monitoring across Dar es Salaam and the Pwani Region.
Responsibilities
- Conduct field surveys to identify prospective clients, understand community needs, and recommend suitable areas for GFML services.
- Recruit and mobilize prospective clients through field visits, community outreach, referrals, and direct marketing.
- Form, organize, and support new borrower groups in accordance with GFML’s group-lending procedures.
- Screen prospective group members and confirm that they meet the eligibility requirements for GFML loan products.
- Visit clients’ businesses and income-generating activities to understand operations and assess basic repayment capacity.
- Explain loan products, eligibility requirements, terms and conditions, and repayment schedules clearly to prospective and existing clients.
- Assist clients to complete loan application forms and gather all required supporting documents.
- Verify client identification, business and residential details, guarantor information, and other relevant documents.
- Help organize group meetings and provide basic financial education on responsible borrowing, business management, and loan repayment.
- Monitor repayment progress, follow up on overdue instalments, and assist with loan recovery activities.
- Make regular field visits to maintain client relationships, monitor business progress, and identify repayment challenges early.
- Support loan disbursement follow-up and ensure clients understand their repayment obligations.
- Maintain accurate and up-to-date client records, group registers, loan files, and confidential documents.
- Submit daily activity updates and weekly and monthly reports covering surveys, recruitment, group formation, applications, and repayments.
- Support the Loan Officer in maintaining portfolio quality and identifying potential credit risks.
- Follow GFML’s credit policies, operational procedures, customer service standards, and confidentiality requirements.
- Carry out other relevant duties assigned by the Loan Officer or management.
Requirements
- Field survey and client prospecting skills.
- Ability to establish and organize borrower groups.
- Strong communication, interpersonal, negotiation, and marketing skills.
- Ability to assess clients’ businesses and income-generating activities.
- Strong record-keeping, documentation, and report-writing skills.
- Basic knowledge of group and individual lending, loan appraisal, and repayment monitoring.
- Microsoft Word and Excel proficiency.
- Ability to work independently and meet client recruitment and group-formation targets.
- High integrity, trustworthiness, self-motivation, and confidentiality.
Document Requirements
Application Instructions
- Applications should be addressed to the Chief Executive Officer, Good Fund Microfinance Limited, P.O.
- Box 33104, Dar es Salaam.
- Attach a detailed CV containing complete postal, email, and phone details, together with the names and contact details of three referees.
