Good Fund Microfinance Limited is seeking a proactive and target-driven Loan Officer to recruit clients, manage borrower groups, assess loan applications, monitor repayments, conduct loan recovery, and grow a quality loan portfolio through regular fieldwork in Dar es Salaam and the Pwani Region.
Responsibilities
- Build, maintain, and grow a healthy loan portfolio in line with GFML’s lending policies and targets.
- Identify, recruit, screen, and assess prospective clients against eligibility criteria.
- Explain loan products, eligibility criteria, terms, conditions, fees, and repayment schedules to clients.
- Mobilize clients and form borrower groups in line with approved procedures and recruitment targets.
- Conduct field marketing, community outreach, and client acquisition activities.
- Maintain regular contact with borrower groups and individual clients through field visits and follow-up.
- Assess clients’ businesses and income-generating activities for loan appraisal.
- Monitor repayment schedules, collect instalments, and follow up on missed payments.
- Support loan disbursement and monitor repayment performance throughout the loan cycle.
- Verify client identities, business locations, guarantors, residential details, and supporting documents.
- Prepare weekly and monthly reports on client recruitment, loan performance, arrears, and recovery.
- Submit complete loan applications to the Credit Committee for review and approval.
- Provide professional, respectful, and timely customer service.
- Deliver financial education on responsible borrowing, business management, savings, and repayment obligations.
- Attend and monitor at least two group meetings per day where applicable, and reconcile passbooks and records.
- Complete daily documentation and update client and loan records accurately.
- Prepare weekly cash requisitions for approved loan disbursements and authorized operational expenses.
- Conduct timely loan recovery and escalate cases according to company procedures and applicable law.
- Protect confidential information and comply with confidentiality and non-disclosure requirements.
- Maintain orderly filing systems and secure client and company records.
- Prepare administrative forms, client documents, and related records.
- Support the coordination and documentation of meetings and other operational activities.
Requirements
- Diploma or Bachelor’s degree in Business Administration, Accounting, Banking, Commerce, Marketing, or a related field.
- Microfinance lending experience, including group and individual loans.
- Client recruitment, beneficiary assessment, and borrower group formation skills.
- Loan appraisal, repayment monitoring, and loan recovery skills.
- Field marketing, community outreach, and customer service skills.
- Ability to assess businesses and income-generating activities.
- Strong English writing, drafting, and report-writing skills.
- Microsoft Word, Excel, and Outlook proficiency.
- Knowledge of loan management or ERP systems is an added advantage.
- Strong communication, organizational, documentation, and record-keeping skills.
- Ability to work independently and meet client recruitment and group formation targets.
- Honesty, trustworthiness, self-motivation, and commitment to confidentiality.
- Willingness to conduct regular field visits and work in different communities.
Document Requirements
Application Instructions
- Applications should be addressed to the Chief Executive Officer, Good Fund Microfinance Limited, P.O.
- Box 33104, Dar es Salaam.
- Attach a detailed CV containing complete postal, email, and phone details, together with the names and contact details of three referees.
