Health Promotion IEC Officer at Médecins Sans Frontières (MSF) | Fursa

Job Description

Médecins Sans Frontières (MSF) is seeking a Health Promotion IEC Officer responsible for implementing Health Promotion and Information, Education and Communication (IEC) activities to improve health knowledge and awareness among patients and local communities. The role focuses on community engagement, health education, supervision of Community Health Workers (CHWs), data collection, stakeholder coordination, and supporting activities that encourage positive health-seeking behaviour.

Responsibilities

Lead the development, testing and delivery of community health education materials and activities.
Supervise Community Health Worker (CHW) teams and support their daily activities.
Conduct patient counselling, health talks and digital Health Promotion activities.
Conduct rapid assessments and collect community feedback and rumours.
Encode, manage and maintain accurate community health data.
Identify and report critical issues including health risks, security concerns and barriers to healthcare access.
Build and maintain relationships with community leaders, NGOs, government health services and other stakeholders.
Work with Traditional Birth Attendants (TBAs), community groups and relevant partners.
Lead community meetings and maintain updated community mapping.
Oversee CHW community surveillance activities.
Support active and passive case finding, patient tracing and linkage to care.
Coordinate community participation in case-management activities.
Provide training, supervision and coaching to Community Health Workers.
Ensure effective implementation of community case-management activities.
Develop and support stigma-reduction initiatives.
Establish and support community spaces including friendly spaces, youth clubs, health committees and anti-stigma campaigns.
Promote environments that encourage positive health-seeking behaviour.
Plan, organize and supervise CHW activities and meetings.
Collaborate with the Health Promotion and Community Engagement (HPCE) Supervisor.
Organize and oversee health education sessions at health facilities and community level.
Support training, supervision and demonstrations for Community Health Workers.
Engage communities in Health Promotion and Community Engagement activities, including data collection for pregnant women and children under five.
Use participatory methods including focus group discussions, patient satisfaction surveys, experience surveys, welcome and discharge talks, celebrations and school parent meetings.
Identify key community actors including local authorities, village committees, local NGOs, traditional healers and community focal persons.
Organize, train and supervise the Health Promotion team.
Provide evaluation, coaching and support to Health Promotion team members.
Collect reports and update tracing, referral and defaulter information.
Provide supportive supervision to iCCM implementers to ensure quality service delivery, timely referrals and community engagement.
Conduct regular coordination meetings with Ministry of Health staff and health facility leaders.
Conduct field visits with Ministry of Health Community Coordinators.
Support recruitment of Community Health Workers according to standard procedures.
Maintain clean and organized IEC areas.
Translate IEC materials into local languages.
Report community health information including lost-to-follow-up cases, rumours, outbreaks and other relevant concerns.
Identify gaps, challenges and opportunities for improvement.
Report implementation challenges to the IECHP Manager.

Requirements

Bachelor’s degree or diploma in Social Sciences, Social Work, Behavioural Sciences, Public Health, Community Health, Nursing, Teaching, or related fields.
Previous experience in teaching, nursing, social work or community mobilization is preferred.
Good spoken and written English skills.
Good spoken and written Kiswahili skills.
Computer literacy including Microsoft Word, Microsoft Excel and internet usage.
Ability to achieve results and work effectively in a team.
Flexibility and adaptability in field environments.
Commitment to humanitarian and community service work.
Ability to manage stress in challenging environments.

Required Skills & Tools

Health PromotionIEC (Information Education Communication)Community EngagementCommunity MobilizationPublic Health EducationCommunity Health Worker SupervisionPatient CounsellingHealth Awareness CampaignsCommunity SurveillanceCase FindingPatient TracingData CollectionData ManagementDatabase ManagementStakeholder Engagement

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About the Employer

Médecins Sans Frontières (MSF)

Non-profit Organizations

Doctors Without Borders/Médecins Sans Frontières (MSF) is the world's leading independent international medical relief organization, implementing and managing medical projects in close to 72 countries worldwide and as a worldwide movement of 25 associations, 24 sections, 17 offices and 6 operational entities. Our work focuses on emergency medical and humanitarian relief. We are guided by the principles of independence, neutrality and impartiality, as described in the MSF Charter. We implement our medical programs in areas where no health or sanitary systems exist, or where health structures are overwhelmed by the needs of populations. For 50 years, we have been providing medical assistance to people affected by armed conflicts, natural disasters, disease epidemics, malnutrition crises and other emergencies. We offer medical and humanitarian assistance to people based on their needs - irrespective of race, religion, gender or political affiliation. We observe neutrality in situations of conflict, and impartiality in the name of medical ethics. To ensure our independence, the majority of our funding is provided by private donations from members of the public. Additional funding may come from foundations, governments and international institutions.

Health Promotion IEC Officer