Restless Development Tanzania is seeking a People and Performance Manager to lead day-to-day HR operations, performance management, talent development, employee relations, staff wellbeing, HR data reporting and consistent people practices across its globally distributed hubs.
Responsibilities
- Manage People operations across the Agency and deliver the People team workplan
- Line manage, coach and develop the Assistant People Coordinator
- Lead the People Community of Practice for Hub people leads
- Draft, review and update People policies, procedures and the employee handbook
- Act as the first point of escalation for unresolved People queries
- Review, improve and embed performance management across the Agency
- Coach and guide line managers, Hub Directors and Hub Heads on probation, performance improvement and capability processes
- Monitor the completion and quality of performance reviews across Hubs and report on trends and gaps
- Support talent development and succession planning for the next generation of Hub Directors
- Coordinate the Agency’s learning and development offer
- Advise People leads on grievances, disciplinaries, capability and absence matters
- Ensure employee relations cases are documented, tracked and resolved fairly and promptly
- Manage relationships with external people services, including the Employee Assistance Programme and HR advisory services
- Lead staff wellbeing initiatives and monitor wellbeing through pulse surveys and other activities
- Oversee the annual Agency Survey and staff feedback mechanisms
- Support staff workshops, re-induction and the annual leadership conference from a People perspective
- Own day-to-day administration of BambooHR and ensure data quality and appropriate access
- Produce people reports and key metrics for senior leadership, committees and the Board of Trustees
- Ensure People data complies with data protection policies and applicable legislation
- Lead the review and updating of the Restless Way central induction site
- Support monitoring and reporting on diversity, equity and inclusion targets and power-shifting ambitions
- Support Hubs in addressing People priorities identified through internal audits and reporting
- Contribute to external reporting and benchmarking
Requirements
- Generalist human resources and People operations
- Performance management process design and implementation
- Manager coaching
- Employee relations advisory skills
- Staff wellbeing and engagement
- HR information systems, preferably BambooHR
- People analytics and reporting
- Policy and procedure development
- Talent development and succession planning
- Learning and development coordination
- Excellent written and spoken English
- Strong interpersonal and cross-cultural communication skills
- Ability to work effectively with globally distributed teams
- Understanding of diversity, equity and inclusion principles
- Human Resources or Business Psychology knowledge
