Provides technical support for ICT hardware, software, infrastructure, applications, security, maintenance, and end-user helpdesk services at the Authority’s Dar es Salaam office.
Responsibilities
- Troubleshoot, diagnose, and resolve technical hardware and software issues.
- Troubleshoot and repair the Authority’s ICT infrastructure.
- Perform preventive maintenance on ICT hardware and maintain ICT infrastructure.
- Support end users through the Helpdesk.
- Supervise the inspection and installation of new ICT equipment.
- Inspect the quality of user applications and assist in installing and maintaining applications and a modern Management Information System.
- Troubleshoot and adjust user applications and other information systems.
- Design and implement safety measures and data recovery plans.
- Install, configure, and upgrade security software, including antivirus programmes.
- Perform any other related duties as assigned by the supervisor.
Requirements
- Diploma in Information Technology, Computer Science, Computer Engineering, or equivalent qualification from a recognized institution.
- Hardware and software troubleshooting and repair skills.
- ICT infrastructure maintenance and preventive maintenance skills.
- Application installation, configuration, and support skills.
- Knowledge of antivirus software, data recovery, and ICT security measures.
- Computer skills (Microsoft Word, Excel, and internet).
- Good mobilisation and communication skills.
- Ability to work in marginalised conditions.
- At least one year of experience in a related field is an added advantage.
- Must be a Tanzanian citizen.
- Diploma in Information Technology, Computer Science, Computer Engineering, or equivalent qualification.
- Microsoft Word, Excel, and internet application skills.
Document Requirements
- Resume
- Certificate
- birth certificate
Application Instructions
- Submit a signed, handwritten application letter (in English or Swahili) addressed to the Executive Director, Tanzania Fertilizer Regulatory Authority, P.O.
- Box 46238, Dar es Salaam, clearly indicating the position applied for.
- Attach an updated CV with reliable contacts (postal address, email and mobile number) and three reputable referees, certified copies of academic certificates and transcripts (Form IV/VI certificates, diploma/degree), National ID, birth certificate, and a letter of endorsement from a Local Government Officer confirming your place of residence.
- Results slips, testimonials and partial transcripts are not accepted.
- This is a contract position for a maximum of one year.
- Only Tanzanian citizens may apply, and only shortlisted candidates will be contacted.
