Airtel Tanzania is seeking a Product Manager to lead the strategy, development, launch, compliance, and performance optimization of insurance and virtual card products in Dar es Salaam.
Responsibilities
- Define and execute product roadmaps for insurance and virtual card offerings.
- Conduct market research, competitor analysis, and customer feedback analysis to identify opportunities and gaps.
- Develop business cases and product proposals for new initiatives.
- Identify market opportunities, customer pain points, and emerging trends in global remittances and payments.
- Collaborate with engineering, compliance, operations, marketing, technology, legal, finance, and customer experience teams to deliver product features.
- Lead product development lifecycles from ideation to launch and post-launch optimization.
- Define product requirements, user stories, and acceptance criteria.
- Monitor product performance and customer feedback to drive continuous improvement.
- Drive product adoption, growth in unique users, transaction value, and revenue across assigned portfolios.
- Manage communications, customer engagements, meetings, and relationships with partners.
- Coordinate campaigns and initiatives with Marketing, Customer Experience, and Usage and Retention teams to increase product usage.
- Ensure proper partner onboarding, current contracts, and completion of due diligence.
- Ensure products meet regulatory requirements across jurisdictions, including AML and KYC requirements.
- Manage relationships with insurers, investment platforms, and card issuers.
- Negotiate and structure partnership agreements to support product goals.
- Conduct daily, weekly, and monthly performance reviews against business targets.
- Prepare management reports highlighting performance against business key result areas.
- Use data analysis and feedback loops to drive continuous improvement.
- Produce and deliver required business reports on demand.
- Perform other duties assigned by the line manager.
Requirements
- Bachelor’s degree in Business Administration, Marketing, Finance, Commerce, or an equivalent field.
- Product management experience in financial services.
- Digital product management experience in insurance, investment, or card services.
- Knowledge of financial services regulations and compliance.
- Analytical, strategic thinking, and problem-solving skills.
- Communication and stakeholder management skills.
- Agile methodology knowledge.
- Experience with Jira, Confluence, Figma, or similar digital product tools.
- Product management
- Financial services regulation and compliance
- Stakeholder management
- Agile methodology
- Jira, Confluence and Figma
- Data analysis
