Manages Internet and Digital Banking relationships while driving customer acquisition, digital adoption, transactions, revenue, and customer support.
Responsibilities
- Grow and manage Internet and Digital Banking customer relationships.
- Drive customer acquisition, digital adoption, transactions, and revenue.
- Promote Internet Banking products and provide customer support.
- Monitor customer usage and identify growth opportunities.
- Ensure excellent customer experience, compliance, and information security.
Requirements
- Experience in customer acquisition, digital channel adoption, and business growth.
- Strong knowledge of digital banking and electronic payment channels.
- Good communication, customer service, and relationship management skills.
- Bachelor's degree in Banking, Finance, Business Administration, Information Technology, Computer Science, or a related field.
- Experience in agent or customer acquisition, digital channel adoption, and business growth.
Document Requirements