D-tree International is seeking a Senior Business Analyst in Dar es Salaam to connect program teams, digital health users, and technology teams, and turn health system needs into clear, user-friendly digital solutions.
Responsibilities
- Lead system design, development, testing, training, and implementation activities, including digital platform design and system testing
- Identify and manage stakeholders and lead business process mapping and validation
- Conduct focus group discussions, interviews, and field visits to understand and validate business processes, requirements, and designs
- Apply Human-Centred Design principles to document software requirements specifications, software designs, and solution architecture
- Prepare user manuals, administrative manuals, technical reports, and other project deliverables
- Coordinate with software development teams, participate in relevant meetings, clarify requirements, and facilitate communication between stakeholders and developers
- Plan and implement User Acceptance Testing, performance testing, stress testing, and technical capacity-building sessions
- Support system user training in collaboration with program teams
- Support program teams in following processes and guidelines for efficient, relevant, and user-friendly digital systems
- Support the development, implementation, and monitoring of work plans
- Ensure compliance with Ministry guidelines, Tanzania Health Enterprise Architecture, and applicable e-Government standards
- Lead the development of test cases and Requirements Traceability Matrices for unit, user acceptance, integration, stress, and performance testing
- Evaluate business processes, identify areas for improvement, and propose appropriate solutions
- Lead system feedback management and troubleshooting processes
- Liaise with technical teams to ensure timely development of digital health solutions and consistent use of agreed standards
- Support technical and programmatic project management, communication, reporting, and dissemination activities
- Communicate required system changes to stakeholders and manage expectations
- Support preparation of project progress reports and analyses for donors and other stakeholders
- Participate in training, supportive supervision, and routine project monitoring activities
- Assist with activity preparation, stakeholder coordination, budget preparation, monitoring, and reporting
- Support preparation of project progress reports, newsletters, briefs, and publications
- Represent D-tree at stakeholder meetings, professional forums, and conferences
- Monitor current and emerging programmatic and digital frameworks and advise teams on project design, development, and implementation
- Ensure appropriate digital implementation approaches and standards are incorporated into project work plans and activities
Requirements
- At least a Bachelor's degree in Information Systems, Software Engineering, Computer Science, or a related field
- At least 5 years of experience in business analysis, digital health, health information systems, software implementation, or related roles
- Strong knowledge of SDLC methodologies; knowledge of Agile/Scrum is an added advantage
- Experience working with cross-functional teams, including program teams, software developers, and end users
- Experience supporting software testing, user acceptance testing, and system implementation
- Experience with BPMN, draw.io, and Figma is an added advantage
- Understanding of digital health systems, health information systems, or public health programs is an advantage
- Strong analytical, problem-solving, documentation, communication, and stakeholder management skills
- Bachelor’s degree in Information Systems, Software Engineering, Computer Science, or a related field
- Business analysis and requirements management
- Digital health or health information systems knowledge
- Systems Development Life Cycle methodologies
- Agile and Scrum methodologies
- Business Process Model and Notation
- Software testing, User Acceptance Testing, and system implementation
- Human-Centred Design
- Analytical, problem-solving, and documentation skills
- Stakeholder management and communication
- Ability to collaborate across technical and non-technical teams
- Knowledge of Tanzania Health Enterprise Architecture and applicable e-Government standards
