Mwanga Hakika Bank is seeking a Business Development Manager in Dar es Salaam to drive sustainable business growth by originating new customer relationships, growing deposits, loans and fee-based income, and developing strategic partnerships across Tanzania.
Responsibilities
- Develop and execute annual and multi-year business development plans aligned with the bank’s growth strategy
- Identify, prospect, and onboard new-to-bank customers across retail, SME, corporate, and institutional segments
- Grow the bank’s CASA, term deposit, and loan portfolios in line with balance sheet growth targets
- Drive growth in non-funded income, including trade finance, guarantees, forex, and transactional banking fees
- Build and maintain strategic relationships with corporates, AMOCOS, SACCOs, NGOs, development partners, and government agencies
- Develop partnerships with mobile network operators, fintechs, and payment service providers
- Represent the bank at trade fairs, chambers of commerce, industry forums, and regional business events
- Conduct market research on emerging sectors, underserved segments, and competitor positioning within the Tanzanian banking industry
- Work with Product Development, Credit, and Marketing teams to tailor products and pricing to target segments
- Provide market intelligence reports and feedback to senior management
- Deliver annual revenue, deposit mobilization, and asset growth targets
- Prepare business development performance reports, pipeline trackers, and forecasts for executive management and the Board
- Monitor the portfolio quality of acquired business in liaison with Credit and Risk
- Lead, coach, and manage Business Development Officers or Relationship Officers where applicable
- Coordinate with Credit, Legal, Compliance, Operations, and Marketing to ensure smooth onboarding and service delivery
- Champion a customer-centric, growth-oriented culture within the team
Requirements
- Bachelor's degree in Business Administration, Banking and Finance, Economics, Marketing or a related field
- 3-5 years of experience in banking, with at least 3 years in business development or relationship management
- Proven record of meeting or exceeding business targets
- Experience in a growth-stage or scaling financial institution is highly desirable
- Prior exposure to SME, corporate or institutional banking in Tanzania or East Africa is preferred
- Strong relationship management, market research and stakeholder coordination skills
- Team leadership, coaching and performance management skills
- Business development and customer acquisition skills
- Banking and financial services knowledge
- Relationship management and strategic partnership development
- Knowledge of deposit mobilization, loan portfolio growth, and fee-based income generation
- Market research and competitive analysis skills
- Financial performance tracking, reporting, forecasting, and KPI management
- Ability to work with SME, corporate, and institutional banking customers
- Stakeholder coordination and cross-functional collaboration skills
- Team leadership, coaching, and performance management skills
- Ability to meet or exceed business targets
- Knowledge of the Tanzanian or East African banking market
