Responsible for managing and growing client accounts, driving ICT sales revenue, ensuring customer satisfaction, identifying new business opportunities, and strengthening long-term customer relationships.
Responsibilities
- Promote and sell the company’s ICT products, solutions, and services to existing and prospective customers
- Identify, generate, and qualify new sales leads and business opportunities
- Develop and execute sales strategies to achieve and exceed assigned sales targets
- Create, manage, and maintain a healthy sales pipeline
- Acquire new customers and expand the company’s customer base
- Generate additional business from existing customers through cross-selling and upselling opportunities
- Build, develop, and maintain long-term relationships with key accounts and clients
- Understand customer business needs and recommend suitable ICT solutions
- Conduct regular customer visits and engagement meetings
- Conduct customer needs assessments and provide consultative sales support
- Present and demonstrate ICT solutions to customers and stakeholders
- Prepare customer-specific proposals, quotations, and value propositions
- Work with technical teams to develop tailored solutions that meet customer requirements
- Negotiate commercial terms, pricing, and contracts with customers
- Provide market feedback and business intelligence to management
- Identify business growth opportunities and recommend improvement initiatives
- Prepare and submit sales reports
- Track and report sales performance against established KPIs
- Meet or exceed assigned sales and business development targets
- Participate in product, sales, and technical training programs
- Complete relevant vendor and industry certifications as required
- Continuously enhance product knowledge and sales skills
Requirements
- Bachelor’s degree in Business Administration, Marketing, Sales and Marketing, Information Technology, or a related field
- ICT sales and account management expertise
- Lead generation and opportunity management
- Sales pipeline development and deal closure
- Key account management and relationship building
- Proposal, quotation, tender, and commercial offer preparation
- Knowledge of networking, cyber security, cloud solutions, managed services, data centre solutions, software licensing, or business applications
- Strong problem-solving and analytical skills
- Effective communication and interpersonal skills
- Attention to detail and commitment to quality
- Ability to work independently and as part of a collaborative team
- Adaptability and willingness to learn new technologies
Document Requirements
