Mogo Credit Tanzania is seeking a detail-oriented Payment Specialist in Dar es Salaam to manage payment imports, payment allocation, reconciliations, disbursements, and financial reporting while ensuring accurate and timely processing of customer payments.
Responsibilities
- Import payment statements from NMB Bank, Yas, M-Pesa, and HaloPesa into the system every hour
- Verify that payment files are imported completely and accurately without missing or duplicated transactions
- Communicate with payment service providers regarding service disruptions, delays, or technical problems and follow up until resolution
- Allocate every payment to the correct client and agreement
- Investigate and resolve unidentified, unassigned, or incorrectly allocated payments
- Verify that physical or digital receipts match the exact amounts paid
- Reconcile completed transactions and payments daily and monthly
- Compile and prepare monthly payment statements
- Identify, report, and follow up on reconciliation discrepancies until resolved
- Prepare budgets and request funds from the Finance Department
- Prepare daily, weekly, and monthly disbursements
- Process pending payments after validating corresponding receipts and approvals
- Disburse payments for repossession costs as required by the Operations Department
- Maintain complete records and supporting documentation for every disbursement
- Provide daily updates to the DC Admin Team Lead on payment files, allocated payments, unidentified payments, and payment service provider issues
- Submit monthly statements, reconciliations, and disbursement summaries on time
- Immediately report any risk of financial loss or suspected fraud
- Perform other related duties assigned by the line manager
Requirements
- Accounting, finance, or business administration education
- Payment processing and reconciliation skills
- Knowledge of banking and mobile money platforms
- Microsoft Excel proficiency
- ERP or loan management system knowledge
- Numerical accuracy and strong attention to detail
- Deadline management
- Honesty, integrity, and confidentiality
- Kiswahili and English communication skills
Document Requirements
Application Instructions
- Provide your first name, last name, email address, phone number and updated CV, and accept the terms and personal data consent.
