Field Operations Technician

Full-timeOnsiteNegotiableCloses Nov 13

Official job description

Yas Tanzania is seeking a field operations technician to maintain, repair, and support regional telecommunications, outside plant, and wireless infrastructure while ensuring service quality and customer satisfaction.

Responsibilities

Execute preventive maintenance rounds on regional OSP and wireless infrastructure according to schedule
Diagnose and repair reactive faults within target response and repair times
Confirm service restoration with the Network Operations Centre
Escalate faults beyond individual capability or requiring specialist or contractor support
Support subscriber installation and support or maintenance work in the region
Escalate potential breaches to SLA and Mean Time to Resolve targets
Adhere to quality of work, quality control, and operational standards
Manage regional contractors and hold them accountable to SLA and quality requirements
Manage regional operational cost reduction through effective material consumption, work order review, and reconciliation with contractors
Maintain and track field operations inventory for the region
Follow HSE procedures for roadside and travel work
Participate in the regional on-call rota

Requirements

Bachelor's degree in Telecommunications, Information Technology, or a related field
1-3 years of experience in telecom field maintenance, installation, or a related technical trade
Valid driver's or rider's license where regional travel is required
Technical knowledge of telecommunications field maintenance, installation, OSP, and wireless infrastructure
Self-reliant field technician capable of working with limited direct supervision
Reliable and safety-conscious
Good communication skills with the NOC, contractors, and local communities
Willingness to travel within the region and participate in an on-call rota
Willingness to travel within the region
Ability to participate in an on-call rota

Required skills & tools

Reliable and safety-consciousContractorsAnd local communitiesInstallationOSPAnd wireless infrastructureInformation TechnologyOr a related field

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About the Employer

Yas Tanzania

Telecommunications

Once known as Tigo Tanzania, Yas Tanzania is here to empower communities with digital possibilities that support growth and achievement. Part of AXIAN Telecom, Yas Tanzania combines a strong legacy with innovative tools to help everyone reach new heights. Mixx by Yas brings together our fintech offering. Our mission is to bring tools that inspire and simplify life, whether you’re in the city or the village. Yas Tanzania is committed to enabling Tanzanians embrace their digital future. Join us as we unlock possibilities for all. #YasTanzania #ItsOurTime

HeadquartersKinondoni, Dar Es Salaam, Tanzania

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